Delivery Hero AI & Graduate Program
Join us for a practical deep dive into AI innovations and an introduction to the Tech Graduate Program 2025. Register for free now!
Contents & Schedule
Inhalte & Ablauf
Contenido y procedimiento
01. Einleitung:
01. Einleitung & Employer-Vorstellung:
01. Introducción:
01. Introducción:
This webinar offers a unique opportunity to explore how Delivery Hero, one of the world’s leading online food delivery platforms, is utilizing Artificial Intelligence (AI) to drive innovation. Whether you're interested in data science, engineering, or are looking to start your career in tech, this session provides valuable insights into AI applications and Delivery Hero’s exciting Tech Graduate Program 2025.
02. Theoretische Grundlagen:
02. Fundamentos teóricos:
02. Fundamentos teóricos:
The first part of the session will introduce the theoretical underpinnings of two of Delivery Hero’s AI-driven innovations. You’ll learn about ServiceBot, an engineering solution powered by Large Language Models (LLM) for real-time order tracking, and HeroCare Copilot, a data science tool designed to boost contact center efficiency. These AI models represent the next step in automating and optimizing customer service processes.
03. Praktische Anwendung:
03. Aplicación práctica:
03. Aplicación práctica:
Discover how these technologies are put into practice at Delivery Hero. ServiceBot enhances customer satisfaction by offering real-time updates on orders, reducing friction in the delivery experience. Meanwhile, HeroCare Copilot empowers contact center agents, allowing them to handle customer queries more effectively through AI-driven assistance, which increases both productivity and response times.
04. Q&A + Möglichkeit zur Zertifizierung:
04. Q&A & Ausleitung:
04. Employer Q&A Session, Jobs & mehr:
04. Sesión de Q&A y Salida:
04. Q&A + Posibilidad de certificación:
04. Q&A Session and ending:
04. Certificación + Preguntas y respuestas:
At the end of the webinar, you will have the chance to engage in a live interactive Q&A session with the speakers and receive direct answers to all your questions. Our aim is for you to leave with no unanswered questions and a solid understanding of the basics of AI and ChatGPT, as well as how to apply these tools to increase productivity in a professional setting.
Additionally, you will have the opportunity to certify your knowledge after completing the webinar.
About the Session:
The Session will give you interesting insights into how AI & Machine Learning are currently used by leading IT Companies such as Delivery Hero. Get insights into the practical work with these new technologies and how they are used to improve processes and customer experiences. Get your chance to ask questions to Leading Engineers at Delivery Hero and to learn more about their work.
This Session will also provide you with valuable insights and information about the Delivery Hero Tech Graduate Program, which is a special program tailored to graduates who want to kickstart their IT Careers with an innovative company. Learn how the program works and how to apply.
Structure:
The Session is going to consist of 2 AI-focused talks along with valuable Insights about Delivery Hero and their Tech Graduate Program for 2025:
1. ServiceBot (Engineering)
An inside look at the engineering behind ServiceBot, a Large Language Model (LLM)-powered chatbot that provides customers with precise, real-time updates on their orders. Learn about the AI frameworks and the technical challenges involved in their development.
2. HeroCare (Data Science)
Delve into HeroCare Copilot, a breakthrough in customer service automation that enhances agent productivity by providing AI-powered suggestions, reducing resolution time, and improving the overall customer experience.
3. Delivery Hero & Tech Graduate Program 2025
The session will conclude with a 30-minute presentation on Delivery Hero’s Tech Graduate Program 2025, offering attendees the chance to learn more about career opportunities, the company’s tech vision, and how they are shaping the future of food delivery and logistics with AI.
Delivery Hero Talent Community:
Are you interested in joining Delivery Hero? Then join our Talent Community and we'll keep you posted on exciting news in the world of tech at Delivery Hero, grad program job opportunities/application info, and other important updates! Join here now: http://smrtr.io/n9N-b
Who Is the Webinar Suitable For?
- People with an interest in AI and Software Development & Data Sceince
- Young professionals who want to expand their skill set
- Individuals interested in learning new things
- Those looking to further their education
Technical Requirements
- A stable internet connection
- An internet-enabled device (a computer, laptop, or tablet is recommended)
Join us for this informative and practical webinar.
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Exclusive content, Q&A sessions, and communities
Our ELEVEL Discord server helps you achieve your goals and connect with like-minded people from around the world. Join and get access to a variety of exclusive content, resources and communities that will help you develop the skills you need to succeed. Join now and start benefiting!
Dieses Webinar wird präsentiert von:
Delivery Hero
Learn moreJoin the ELEVEL Skill Community!
Forma parte de la ELEVEL Skill Community!
Contenido exclusivo, sesiones de Q&A y comunidades
Nuestro servidor de Discord de ELEVEL te ayuda a alcanzar tus objetivos y a conectar con personas afines de todo el mundo. Únete y accede a una gran variedad de contenidos exclusivos, recursos y comunidades que te ayudarán a desarrollar las habilidades que necesitas para triunfar. ¡Únete ahora y benefíciate!
Exclusive content, Q&A sessions, and communities
Our ELEVEL Discord server helps you achieve your goals and connect with like-minded people from around the world. Join and get access to a variety of exclusive content, resources and communities that will help you develop the skills you need to succeed. Join now and start benefiting!
Exklusive Einblicke, Jobangebote & Q&A Sessions
We build. We deliver. We lead.
We build the world's largest on-demand delivery platform.
We are an international community of entrepreneurs at heart who are passionate problem solvers.
We enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt.
This comes with a growth opportunity across the most exciting corners of the world. No matter where you're from or what you believe in, we build, we deliver, we lead.
We are Delivery Hero.
We build. We deliver. We lead.
We build the world's largest on-demand delivery platform.
We are an international community of entrepreneurs at heart who are passionate problem solvers.
We enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt.
This comes with a growth opportunity across the most exciting corners of the world. No matter where you're from or what you believe in, we build, we deliver, we lead.
We are Delivery Hero.
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